Booking Terms

Welcome to Paradise!

You're heading to a gorgeous but developing Caribbean island. Sometimes, we get the occasional power, internet, or water outage – it's just island life. These hiccups are always temporary, and we do our best to get things back up and running quickly. No refunds for these quirks – it's all part of the charm here!

Electricity fee

We charge electricity separately to encourage mindful use and help keep our bills fair and sustainable. Why? In the past, many guests have left the aircon running all day while out kiting – often even with windows open – which adds up fast.

Don't worry – you'll almost always just pay the base rate, which covers normal use:

• $2.90/day (cooler months)
• $3.90/day (warmer months)
• Max: $6/day (only in rare cases of excessive use)

Just knowing there's a charge helps guests be more conscious – and as you'll see in our reviews, there have been zero complaints about this policy and no surprise charges. Thanks for your understanding and for helping us keep things fair and affordable for everyone.

Timing is everything

• Check-in: anytime after 4 PM
• Check-out: anytime before 11 AM

Late check-outs may be charged as an extra night due to the impact on our next guests and our staff.

Can we fix it?

If something's broken or not working, let us know ASAP so we can fix it. Same goes if the cleaners missed a spot.

Staff access

Our maintenance crew might pop in for repairs or checks, even if you're not around. We'll inform you beforehand.

No smoking zone

Please, no smoking inside the apartment. If you smoke outside, keep windows and doors closed.

Sandy situations

Rinse off sand at the pool showers before coming inside. Sand down the drains will clog the plumbing - it's not fun.

No pets, please

Sorry, but pets aren't allowed in the apartment.

Damage deposit

We might charge for any damages, missing items, or late check-outs.

Cancellation

We highly recommend travel insurance to cover any last-minute changes.